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Discovering your child is being bullied can be very upsetting. But there are lots of different things you can do to help your child feel better and more in control, depending on the situation. 

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Tips if you find out your child is being bullied

Tip #1: Make sure they know it's not their fault

Your child may feel embarrassed or ashamed about being bullied. They may feel that it’s somehow their fault, and that if they looked different or behaved in a different way it wouldn’t happen. But it’s not their fault at all – so make sure they know that. Reassure them that they haven’t done anything wrong, that they’ve done the right thing in telling you and that you can help them get through this.

Tip #2: Ask your child what they want to do

One of the worst things about bullying is it makes the person who’s being bullied feel powerless. So if you find out that your child’s being bullied, it’s important to involve them in deciding what to do next. This will help them take back some control and feel like a person who makes things happen, rather than a person that things happen to.

So the first thing to do is talk to them about the different options, and ask them what they’d like to do.

In some cases, just telling you may make them feel better and more able to cope with the situation, and they won’t want you to take any further action. In other cases, there may be a fairly simple solution you can come up with together, like thinking up some good comebacks for when people are mean, taking a different bus home or joining a club to make some new friends.

However, in some cases you may have to explain to them why you need to take a certain action (like talking to their school, or reporting an incident to the police) even if they don’t want you to. 

Tip #3: Keep a log

Between you, try to keep a log of any incidents of bullying. This could include photos of any injuries or damaged belongings. If the bullying is online, this could include screenshots of messages or links to hurtful videos. 

You can download a bullying log to fill in from the Contact website.

Tip #4: Take care if you talk to the parents

Depending on the situation, and if you know the parents of the other child or children involved, you may decide to talk to them about the situation. If you do, make sure you plan what to say in advance and keep calm when you approach them. They’re likely to want to defend their child, so try not to get upset or angry when you talk to them, even if you feel angry inside.

In many cases it may be more productive to talk to your child’s school or the police rather than going to the parents.

Tip #:5 Talk to their school

If your child is being bullied by someone at their school, the school has a responsibility to protect them. Our page on bullying at school has more advice.

Tip #6: Report the situation to the police

In some situations, bullying can become a crime. Our page on reporting bullying to the police has more advice on what to do if this is the case.

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If they're being bullied online

If your child is being bullied online (also known as ‘cyberbullying’) there are practical steps you can take to make things better.

Tip #1: Block the person bullying them

The first thing they can do is block or unfriend the person or people who are bullying them or making nasty comments. If your child is reluctant because they still see the person bullying them as a friend, you could talk to them about how a real friend wouldn’t be mean to them online. 

Tip #2: Check your child's privacy settings

Check who can see what your child is posting on social media. Childline has lots of good tips children can follow to protect their privacy online.

Tip #3: Keep a record

Your child will probably want to delete any nasty messages they’re sent, but it’s a good idea to screenshot them as evidence of the bullying. 

Tip #4: Report them

If the bullying is happening on a social media platform like TikTok, Snapchat or WhatsApp you can report the behaviour to the platform. Got to the app’s help or settings section to find out how to do this.

Our page on what to do if your child has a negative experience online has more information about reporting online abuse and distressing content.

Tip #5: Talk to their school

If the child or children bullying your child go to their school, you can talk to the school about the situation. Our page on bullying at school has more advice.

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If the bullying is happening at a sports club, youth club or other activity

All clubs and other organisations that work with young people should have an anti-bullying policy in place. So if your child is being bullied at a club or activity they attend, you can ask to talk to the person in charge about the situation. If you’re not happy with the way they deal with it, you may be able to complain to an umbrella organisation that the club belongs to. 

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Tips for supporting your child

Some children will bounce back quite quickly but others may be more deeply affected. Even if your child says they’re okay, they may be struggling in private. Here are some tips to help reduce the impact of bullying.

Tip #1: Help them de-stress and have fun

Bullying can really knock your confidence and take the fun out of everything. So try to make sure your child has plenty of chances to relax and do things they enjoy, on their own, with you, or with friends they trust.

Tip #2: Help them rebuild their confidence

There are lots of thing you can try to help your child regain their confidence, from making a ‘box of awesomeness’ together to expressing themselves through art or music. You’ll find lots of tips to help build your child’s confidence and help your teen build self-esteem and resilience here.

Tip #3: Encourage them to take a break from social media

If your child is being bullied online, they may feel as if they can’t escape. Encourage them to switch their phone off for a while and do something else instead, like get some fresh air, play a board game, go to the movies, put some music on and dance like no one’s watching or play some football in the park. Doing something else may help them clear their head and feel less trapped by the situation.

Tip #4: Look after their mental health

Unfortunately bullying may affect your child’s mental health, making them feel anxious, miserable or stressed. If they’re feeling down, Childline’s Calm Zone is packed with tools and activities to help them de-stress. Young people can also talk about their worries with others on the Childline message boards.

Our pages on supporting your child’s mental health and supporting your teen’s mental health have more advice.

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Where to get help and support

  • respectme is Scotland’s anti-bullying service. You can find lots of information and advice on the respectme website.
  • The NSPCC also has helpful information about bullying and cyberbullying. You could also call the NSPCC helpline for advice and support if you’re worried about your child.
  • If your child has additional support needs, Contact, the charity for families of disabled children, can offer help and advice.
  • Enquire, the Scottish advice service for additional support for learning, also has information and factsheets on bullying for parents, and a helpline you can call.
  • If you need someone to talk to about the situation, Parentline from Children 1st is here for you and your family.
  • Childline has lots of advice for children and young people about different types of bullying as well as a tool to support with the impact of bullying.
  • YoungMinds also have helpful advice for young people.
  • If you’re concerned about your child’s mental health and feel you need professional support, you can make an appointment to see your GP. They’ll be able to guide you to further support in your local area.
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